Faster incidents, and fewer repeats
Teams come to Day2 for two things, in this order: incidents resolved faster, and trends caught before they become the next incident. The second is what keeps them.
- You cannot hire an SRE, or cannot justify one person who still cannot cover every hour of the day.
- The same incidents keep coming back, and each one is diagnosed by hand again at two in the morning.
- The fix that worked last time lives in one engineer’s head, and that engineer is on holiday.
- Your estate is not all on one cloud, or you do not want to run an agent yourself.
When something breaks, the investigation has already started
An alert arrives and Day2 picks it up first, read-only, before your escalation path in Observability pages anyone. It writes a structured report: summary, impact, evidence, hypothesis, proposed fix, open questions and the next signal to watch.
Hands on: a report
After the incident, the standard OpsHero root-cause analysis: blameless, timestamped, with the impact quantified, a five-whys chain backed by evidence, and action items.
Hands on: a proposed fix
Day2 proposes the fix. A person approves every production change. Where your infrastructure is in code, the approved fix runs as a workflow against that code.
Hands on: a runbook
An approved fix can become a runbook. With Trusted mode on, the next low-risk incident that matches a runbook your team approved in advance is fixed straight away, and Day2 still writes the report. Anything outside that list still waits for a person.
Day2 picks up the alert first. Your normal escalation path in Observability runs after it.
When nothing has broken yet, it keeps looking
After a deployment, after a traffic spike, and when a known incident pattern starts to recur. What counts as normal is learned from your own usage, not from fixed thresholds.
Your Kubernetes clusters, your CI/CD pipelines and the security stages in those pipelines. A finding that needs a decision becomes a ticket for your team, not a report nobody acts on.
What happened, what was fixed and which trends are forming, sent to you as a plain write-up.
Every incident leaves a runbook behind
Every incident can leave something behind. The write-up can become a new runbook or skill. A person approves it before it is used.
Read-only connectors to what you already run
Open observability stacks come first.
Kubernetes
EKS, AKS, GKE and self-managed clusters.
Cloud accounts
AWS, Google Cloud, Azure, DigitalOcean, Vultr and Civo.
Observability
Prometheus, VictoriaMetrics, ELK, OpenObserve, CloudWatch, New Relic, Datadog and Better Stack.
Source control and CI/CD
GitHub and GitLab.
Access is the first question, so here are the answers
The 30-day free trial starts with the smallest access we can work with.
Read-only by default
Scoped to what you choose: one GitHub or GitLab organisation, one cluster, or one cloud account.
Evidence and metrics, not secrets
Secrets are redacted before the model sees tool output. Day2 keeps evidence and metrics, not your secrets.
Every call is recorded
Every tool call goes to an append-only audit log.
Hosted by OpsHero, in the EU
A separate instance for each customer, with its own credentials and its own audit stream.
Yours to keep
Runbooks, root-cause write-ups and triage reports are plain markdown files.
Nothing changes without a person approving it
Day2 proposes and a person decides. Every report shows the evidence behind it.
Compared with hiring one SRE, or running a cloud provider’s agent
Hiring an SRE
One person cannot cover every hour and learns one estate.
OpsHero Day2
Day2 does the first hour of every incident and the write-up afterwards, and reviews the estate every day. Under a Managed Cloud engagement, our engineers are behind it.
An agent from a cloud provider
It covers one cloud, and you still have to operate it.
OpsHero Day2
Day2 covers AWS, Azure, Google Cloud, DigitalOcean, Vultr and Civo, plus self-managed Kubernetes and open observability stacks. We run it for you.
The ones people actually ask
Do we need a managed-cloud contract?
No. Day2 runs on its own. Under a Managed Cloud engagement, our engineers also work with it as part of running your estate.
How is Day2 run?
We host it, in the EU: a separate instance for each customer that connects to your stack with read-only credentials. It is not self-hosted in your account, and it is priced per customer, not per seat.
An AI with access to production?
Read-only by default. Nothing changes in production without a person approving it. An approved change can be applied directly to the cluster and then backported to your repositories.
What if it is wrong?
It proposes and a person decides, and every report shows the evidence behind it.
What if everything we run was set up by hand?
Triage, root-cause write-ups, daily reviews and spotting trends still work. The largest gains in resolution time need your infrastructure in code, and getting it into code is something we do.
Are we locked in?
Runbooks and write-ups are plain markdown files, so they are yours to keep.
What is on the roadmap?
Day2 keeps growing, in what it covers and in the systems it connects to. We are also folding our other agents into it, so that Day2 becomes one platform for IT operations, FinOps and DevSecOps. Today the FinOps and DevSecOps work is done by OpsHero engineers working with our internal agents.
What does it cost?
It is priced per customer, and the price depends on your estate. Talk to us for a number.
Start with one cluster, read-only
Day2 starts with read-only access to your GitHub or GitLab, your Kubernetes cluster, or your cloud account. Not ready to grant access yet? Book a call first.